We’ve added a few new things to the system. Here is an overview.
Daylight Savings Time – Adjust if you don’t observe it
We’ve added an option to not observe Daylight Savings Time. If you have users that do not observe Daylight Savings Time, they may have noticed their time was off by one hour. Users in places like Arizona, Hawaii, Europe, parts of Australia have had difficulty with this for part of the year. They now can select the option to not observe Daylight Savings Time in Account Settings. Click here for more information.
Landing Page Options for Existing Contacts
We’ve clarified and updated Landing Pages and the handling of form submissions from contacts that already exist in your system. On the list of Landing Pages the column heading was changed to be New Leads to clarify these are only new contacts. The text on the Actions Tab has been updated and clarified for duplicate email handling. The Source now shows it only updates for new contacts. To-Do Plans will now be added for contacts that already exist in the system.
Access All Landing Page Submission Data
We’ve added a way to access all contacts that have submitted a form. You may access this information on the Analytics Tab. You may add the contacts to ClientTouch or view the raw data. This is new and will start collecting data in March 2015. Here is what it looks like:
Email Blast Report – New Date Column
In the Email Blasts Report, we’ve added a new date column. You will now see both the Prepared and Sent dates for each of your blasts.
Added Date Merge Options
We’ve added more date merge fields to the Email and Letter Templates. You can merge the day, month or year separately. The Month can be used as a number or the month name spelled out. This will help with clients that may want to send an email that says things like March 2015 Report on Home Prices.
We’ve added Envelope printing options. You can now add the handwritten fonts and also choose dark blue or black ink. Check it out:
There were more additions to the API’s. So many that we haven’t even updated our developer blog about them yet (stay tuned).
We also have done some behind the scenes work on some exciting new features that will be rolled out very soon. Come back for more updated information!
New Fonts in Letters
We’ve added some fonts to Letters that will make your letters look written by hand. Check them out:
Default Appointment Color
We’ve added the ability to select a default color for your appointments in the calendar. If there is one color you use frequently, you can now click the set as default button and you won’t need to select it every time.
Change the Dollar Sign to Pounds or Euros
We’ve added the ability to modify the Dollar sign in deals. You can now use the Pound or the Euro. Go to Settings, Account Settings and you can edit it by account.
New Merge Fields Added
We’ve added new merge fields to Emails and Letters. You can now merge the Contact’s Company, Address, City, State, Postal Code, Email or Phone.
We’ve updated a few of our API’s to allow you do more with them. We’ve add a few new ones too. Check this out for more information: http://devblog.allclients.com/. Let us know if there is anything you would like to see added in the API’s.
Easily Add Contacts to ClientTouch from Email Blast Analytics
Did you know you can now add all of the contacts from the email blast analytics report to ClientTouch. Watch this video to see how it works:
Admin Tool – Reset Pending Opt-Ins
We added a new tool in your admin area. You can now reset pending opt-ins. If you have a contact that sent the opt-in email to a group of contacts and needs to have the pending opt-in status reset, you can do that for them. Here is how: http://kb.allclients.com/m/wlcrm/l/297705-reset-pending-opt-ins-for-a-user.
Calendar – Add Color to Your Appointments
We will be adding color to the calendar! You will now be able to select a color for your appointment as you create it. If you have the Google Calendar Integration, the colors will integrate over to the Google Calendar too. This is what the new appointment screen will look like:
We’ve been updating the To-Do List. We’ve added the ability to perform actions for a group of To-Do’s.
Take a look at the video to see the changes in action:
This update is rolling out this week.
We’ve added an optional step to the Email Blast sending process. This option will allow you schedule your blast for another time. You can still send it immediately if you prefer.
Watch the new Email Blast Process:
This article will show you how to Schedule an Email Blast.
This article will show you how to Review or Cancel a Scheduled Email Blast.
We’re adding this to your system with your next update. You will have it by Christmas next week.
We’ve made a few enhancements to your system.
Reset Landing Page Analytics
We’ve added a Reset Analytics option on the Landing Page Analytics for those that had been testing and do not want testing information included in their numbers.
If you use the VoiceTouch, there is now an alert window on the Home Screen for calls, messages and texts.
We’ve also made several enhancements to the API’s. Todd summarized those here, in his developer’s blog.
We’ve spent some time optimizing the processes behind the scenes. You may notice some faster processing.
Send an Autoresponder Message to a Third Party
We have added the ability to send an email in an Autoresponder series to a third party. You can send something to a Fulfillment House, another person involved in the transaction or an assistant/team member. The uses are numerous.
Take a look at this video to learn more about it:
We also have enhanced the Search. It used to Search the name, company and email fields. Most searches are just for the name. We’ve modified the system to now just search name. On the page the results are listed, we’ve added the ability to then look for that same information in the company, emails, phone numbers, address, city or state.
We will be launching these new features to your system in the next few days.
Landing Page Folders
We’ve added folders to your list of Landing Pages. You can now keep pages grouped with folders. You will see the folder option in the new drop down on the far right (page copy and page delete are also in the drop down to make room for the folder feature).
Landing Page Settings is Now Advanced
When you are creating a Landing Page, the Settings tab has been renamed to Advanced and is moved down in the tab order. The renaming of the page has moved from that tab to the top of screen.
New Merge Options
In Email Templates, Insert Mail Merge Fields will now allow you to insert the merge fields for date and mailing address.
A few fixes and administrative things were cleaned up too. For example, you can now copy and paste an email into the notes and it will save without having to manually remove the HTML tags (< >).
Administrative Tools – Communications Account & Group Changes
You can create a “Communications Account” – a special account that syncs all of the information in your accounts into one account. With this account, you can use the system to communicate with your own customers.
You can also move contacts from one group to another group to change the defaults.
We are updating the page that shows the List of Landing Pages.
You will now have the ability to preview a Landing Page in a new browser window by clicking an icon right from the List Page. You won’t have to copy and paste the link any longer.
We’ve moved the Links & HTML to a drop down. Here is a preview of what that page will look like:
Review this help article to show this page in more detail.
We will be launching this new feature in the next few days.